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Somerset Emerald City Suzhou, Suzhou (Jiangsu)
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Key details
About the Hotel
No. 436 Changjiang Road, Suzhou New District (Suzhou New District),
Suzhou (Jiangsu),
China,
215011,
Jiangsu
Somerset Emerald City is a serviced apartment in Suzhou located atop The Emerald City shopping mall. Guests have immediate access to a variety of international fashion and dining options. The hotel combines modern comforts with a prime location for both business travelers and leisure visitors. Notable local attractions include UNESCO World Heritage classical Chinese gardens and the historic Hanshan Temple.
Location
Somerset Emerald City is situated in the Hu Qiu District, near local industrial parks and cultural sites. The property is approximately a 5-minute drive from Hanshan Temple and a 7-minute drive from Shantang Street. Guests can explore historical attractions within walking distance, while transportation options are plentiful.
Rooms
Somerset Emerald City offers 215 air-conditioned accommodations featuring modern amenities. Each unit is furnished with a fully-equipped kitchen, washers/dryers, and LCD televisions with cable channels. One and two-bedroom apartments come with separate living areas and private bathrooms, enhancing the comfort of longer stays. High-speed wireless internet access is available in all rooms for convenience.
Eat & Drink
On-site dining includes a restaurant that serves a range of fine Western and Southeast Asian cuisine. Guests can also enjoy home-brewed German beer in a casual setting. For those seeking more variety, The Emerald City shopping mall below features multiple eateries and beverage options. Live music is sometimes showcased, adding to the dining experience.
Leisure & Business
Recreation amenities include a fitness center for guests to maintain their workout routine. Business travelers have access to full business services, including a Business Centre equipped with internet access and meeting rooms. Complimentary WiFi and wired internet options ensure reliable connectivity for professional needs.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Super Cozy Bed!
“The bed was incredibly comfortable, ensuring a restful night's sleep throughout my stay.” view full review
Fully Equipped Kitchen!
“I loved having a full kitchen and washing machine in the apartment, which made my stay much more convenient.” view full review
Good Breakfast Choices!
“Breakfast offered a nice selection, though I would have appreciated more vegetarian options without refined sugars.” view full review
Well-Equipped Room!
“The room was well-equipped and everything I needed was right there, making my stay very comfortable and enjoyable.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Paid shuttle service
Housekeeping
Car hire
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Soundproofed rooms
Terrace
Dining table
Ironing facilities
Bathroom
Bathtub
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
No. 436 Changjiang Road, Suzhou New District (Suzhou New District),
Suzhou (Jiangsu),
China,
215011,
Jiangsu
Map view
No. 436 Changjiang Road, Suzhou New District (Suzhou New District),
Suzhou (Jiangsu),
China,
215011,
Jiangsu
City landmarks
Hanshan Si Nong 24; 寒山寺弄24号
Hanshan Temple
2.1
km
Park
Heshan Park
870 m
Yushan Road
Suzhou Water Park
2.0
km
Shidai Street
ShiDai Jie
1.2
km
Bridge
Feng Bridge
2.1
km
Garden
The Lingering Garden
4.5
km
Luzhi Ancient Town
3.8
km
No.14 Zhongzhangjia Alley
Kun Opera Museum
3.8
km
Kunshan
Zhouzhuang Twon
3.8
km
Sanxiang Rd
Suzhou Zhongnan Center
3.5
km
Ruiguang Tower
3.8
km
No.255 Gongyuan Road
Landscape Architecture
3.8
km
Lingtian Road
Tianping Mountain
3.8
km
635 Renmin Rd
SuzhouConfucian Temple
3.8
km
18 Xiyuan Long
Xiyuan temple
3.8
km
Park
Suzhou Canal Park
3.8
km
Tongli Ancient Town
Jiayin Hall
3.8
km
Yongkang Road
YongKang Lu ShangYeJie
3.8
km
No. 188
Huayi Brothers Movie World
3.8
km
No.146 Jiefang West Road
Tangyin Yuan
3.8
km
No.48 Renmin Road
Garden Ke
3.8
km
Shopping Area
The first department Store
3.8
km
No.338 Liuyuan Road
Cloud Capped Peak
3.8
km
No. 18 Xiyuansi Nong
Xiyuan Jiechuang Buddhist Temple
3.8
km
No.1088 Songtao Street
Xietang Old Street
3.8
km
Wuyue Road
Shangfangshan Forrest Animal World
3.8
km
No.3 Niujia Alley
Zhuangyuan Culture Museum
3.8
km
Shopping Area
Suhang Times Shopping Mall
3.8
km
Shopping Area
Lanliyuan Silk Park
3.8
km
Nearby
Shopping Area
Green Ridge Plaza
390 m
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Helpful staff
Spacious apartments
Far from attractions
Limited city view
8.4/10
Great
Rooms
8.6
Location
8.2
Service
9.0
Dining
7.2
Guest reviews
8.4/10
based on 25 reviews
8.5
8.5/10 based on 88 reviews
Penelope
United Kingdom,
January
2025
8.6/10
I had a delightful stay at this hotel, which is conveniently located next to a huge shopping mall. The rooms are spacious and comfortable, with a fully equipped kitchen, making it ideal for longer stays. However, the use of a plastic curtain in the bathtub seemed out of place for such a modern hotel. Breakfast offered a nice variety, catering to both Western and Eastern tastes, and overall, this place is fantastic for business travelers in Fuzhou.
Rooms
9.0
The suites are spacious, featuring a room, a sitting area, and a fully equipped kitchen. The bed was comfortable, a welcome change from typical Chinese mattresses.
Service
8.0
The staff was helpful and spoke English well, making communication easy.
Location
9.0
Located in a vibrant area next to a large shopping mall, there are plenty of dining options within walking distance.
Dining
8.0
Breakfast had a good mix of Western and Chinese dishes, which was pleasantly surprising.
Facilities
8.0
The hotel includes a laundry service and good gym facilities, adding to the convenience.
Margaret
United States,
January
2025
8.6/10
This hotel provided a wonderful and family-friendly experience with beautiful rooms and a vast array of amenities. The location is somewhat removed from major attractions, but the easy access to the shopping mall makes up for it. The breakfast options were good with both Chinese and Western choices, though not perfect. Overall, it’s a great value for families looking for comfort and convenience.
Rooms
10.0
The rooms were stunningly decorated and well-equipped, including a full kitchen and washer-dryer. I felt right at home!
Service
9.0
Check-in and check-out were quick and the staff was helpful, responding to requests efficiently.
Location
7.0
While it’s about 30 minutes from main attractions, being next to a large shopping mall provided easy dining and shopping options.
Dining
8.0
I enjoyed the free breakfast, which offered good variety and the option to take food back to the room.
Facilities
9.0
The facilities were excellent, featuring modern amenities like fresh cookware and a great laundry setup.
Justin
United Kingdom,
December
2024
8.2/10
This hotel was a standout during my trip, boasting modern amenities and a very spacious two-bedroom apartment that comfortably housed my family of five. The staff were polite and efficient, ensuring a fast check-in and checkout experience. While the location was slightly distant from major attractions, the nearby mall with its food court proved to be a major plus. My only complaint was the low showerhead, which made showering a bit tricky.
Rooms
9.0
The two-bedroom apartment was spacious and well-equipped, making it perfect for families.
Service
9.0
Service was excellent with polite staff and daily housekeeping.
Location
7.0
The hotel was a bit far from main attractions, but the nearby Emerald City mall provided great convenience.
Dining
8.0
Breakfast offered a good variety of Western and Chinese options, and the food court next door was very affordable.
Facilities
8.0
The apartment had modern facilities including a washer and dryer, but I found the shower head too low.
Irene
United Kingdom,
December
2024
8.4/10
My stay at this hotel was enjoyable with excellent customer service and a fantastic location connected to a shopping mall. The rooms were clean and spacious, perfect for families, but the Wi-Fi was disappointingly slow, and the bed felt quite hard. Overall, it was a good value for the price, yet improvements could be made in comfort and internet speed.
Rooms
8.0
The rooms were very spacious and well-equipped, perfect for a family stay.
Service
9.0
The customer service was exceptional, and the staff was eager to assist with any requests.
Location
9.0
The hotel is conveniently attached to a shopping mall and has easy access to food options.
Dining
7.0
Breakfast was decent, with fresh options available, but not overly impressive.
Facilities
8.0
Facilities were overall good, with easy access to local dining and shopping.
Charles
United States,
October
2024
6.8/10
I recently spent four nights at Somerset Emerald City SuZhou, which is more like serviced apartments than a traditional hotel due to its kitchenette feature. The room was reasonably clean and comfortable, although the breakfast options were lacking. One major downside was the extremely slow and unstable internet, which was a real hassle for me. On the bright side, there's a shopping mall attached to the building with plenty of dining options.
Rooms
7.0
The room was reasonably clean and comfortable, but nothing exceptional.
Service
8.0
Staff were courteous and helpful, which made my stay more pleasant.
Location
8.0
Conveniently located next to a shopping mall, though the taxi drivers may struggle to find it without the address in Chinese.
Dining
5.0
The breakfast was below average, but I never left hungry. Dining options in the mall were good.
Facilities
6.0
The apartment included a well-equipped kitchenette, which was nice but internet access was very slow.
Mia
United Kingdom,
October
2024
9.0/10
I had a fantastic stay in a spacious apartment that was both clean and modern. The location was convenient, right next to a big shopping mall, although it was a bit far from the city center. The staff provided excellent service, especially when helping me with my travel plans. However, the bathtub had a plastic curtain, which felt a bit out of place in such a nice hotel.
Rooms
9.0
The apartment was spacious and well-furnished, complete with a living room and kitchen. Everything was clean and comfortable.
Service
10.0
The staff was really helpful, especially at the front desk. They assisted me in booking a day tour without any hassle.
Location
8.0
The hotel is right next to a large shopping mall with easy access to convenience stores and fashion shops, though it's a bit far from the city center.
Dining
Facilities
9.0
The hotel offered great amenities, including fast Wi-Fi and a well-equipped kitchen in the apartment.
Earl
United States,
October
2024
9.0/10
I had a wonderful stay at this hotel, where I found the apartment to be well-furnished, clean, and very quiet, making for a comfortable retreat. The staff was exceptionally helpful, especially Alex at the front desk who assisted in booking our day tour. The location is quite convenient, right next to a shopping mall with a variety of food options. The only downside was that the hotel is a bit far from major attractions in Suzhou, but overall, it's still an excellent place to stay.
Rooms
9.0
The apartment was spacious, clean, and comfortably furnished, ideal for my family.
Service
10.0
The service was great, with helpful staff who went out of their way to assist us.
Location
8.0
The hotel is conveniently located near a shopping mall that includes a supermarket and food court.
Dining
9.0
Breakfast offerings were diverse, and I appreciated that I could take food back to my room.
Facilities
9.0
The facilities were excellent, with features like a washer and dryer making our stay more comfortable.
Helpful staff
Far from attractions
Samuel
United States,
September
2024
8.4/10
I had a wonderful time at the Somerset in Suzhou, which has spacious and modern rooms that feel more like serviced apartments. The breakfast selection was impressive, catering to a variety of tastes. While the location is a bit away from downtown, it’s conveniently connected to the Emerald City Mall with many dining options. Just keep in mind that it might take some time to reach the city center, but overall, it offers great value for money.
Rooms
9.0
The rooms were spacious and well-furnished, providing a comfortable stay with separate living and sleeping areas.
Service
8.0
The front desk service was efficient, and the laundry service was prompt, making my stay easier.
Location
7.0
Although it's about 30 minutes from the city center, the hotel is next to a large shopping mall, making it quite convenient for dining and shopping.
Dining
8.0
Breakfast had a great variety of options including Western and Asian choices, and the freshly brewed coffee was good.
Facilities
9.0
The hotel offers modern amenities like a washing machine and a well-stocked kitchen, which are perfect for long stays.
Paul
United States,
September
2024
8.2/10
My stay at the hotel was truly enjoyable, thanks to its convenient location in a mall that offered a variety of dining and shopping options. The apartment-style rooms were clean and felt homey, though a bit dated. The staff was incredibly helpful, especially when I needed assistance planning a day trip. While the breakfast had some highlights, it also had its quirks. Overall, it’s a great choice for anyone looking for comfort and value in their stay.
Rooms
7.0
The apartment-style rooms were clean, comfortable, and equipped with a kitchenette and clothes washer. However, the shower head was quite low, which was an inconvenience.
Service
9.0
The service was top-notch, with friendly and helpful staff always willing to assist. One staff member in particular went above and beyond to help me book a tour.
Location
10.0
The hotel is located inside a mall, providing easy access to shops, restaurants, and transportation. It made getting around the city very convenient.
Dining
7.0
The breakfast offered a good selection, though some items were a bit strange, and toasting bread required a timer. Overall, it was decent but could use improvement.
Facilities
8.0
While the hotel had all the essential amenities you’d expect, some areas felt a bit outdated. Still, the cleanliness and functionality were solid.
John
United Kingdom,
August
2024
8.8/10
I had a fantastic experience staying at this hotel! The apartment was clean, nicely furnished, and very comfortable. The staff were incredibly helpful, especially Alex at the front desk who went out of his way to assist us with booking a tour. However, the dining options in the mall were somewhat limited as they didn't accept foreign credit cards, which made things a bit tricky initially. Overall, it's a great place for families or groups needing spacious accommodations at a good value.
Rooms
9.0
Our 2-bedroom apartment was well-furnished, clean, and quiet. Everything we needed was available, making it feel very comfortable.
Service
10.0
The service was exceptional. Alex at the front desk was particularly helpful in our time of need.
Location
9.0
The location was excellent, right above a shopping mall that had everything we needed, including easy access to public transport.
Dining
5.0
Dining options in the mall were decent, but unfortunately, we faced issues with places not accepting foreign credit cards, which limited our choices.
Facilities
8.0
Facilities like the kitchen and laundry in our apartment were top-notch, allowing for easy self-catering during our stay.
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