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Somerset Emerald City Suzhou Aparthotel Suzhou , Suzhou (Jiangsu)

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From59US$ /night
Check-in
17Feb2025Select date
Check-out
18Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No. 436 Changjiang Road, Suzhou New District (Suzhou New District), Suzhou (Jiangsu), China, 215011

Somerset Emerald City Suzhou is a serviced apartment complex situated above The Emerald City shopping mall. This location provides guests with immediate access to a range of international fashion, dining, and entertainment options. The hotel is positioned in Hu Qiu District, renowned for its historical significance and proximity to well-known attractions like Tiger Hill. The property combines modern luxury with convenient amenities tailored for both business and leisure travelers.

Location

The hotel is situated within walking distance to many local attractions, including the Unesco World Heritage classical Chinese gardens and Hanshan Temple. Somerset Emerald City is also conveniently located near multiple industrial parks and shopping areas. Transportation options abound, with easy access to public transport and parking facilities for guests.

Rooms

Somerset Emerald City features 215 air-conditioned accommodations, including one- and two-bedroom units. Each apartment is designed with contemporary decor and comes equipped with modern amenities. Guests can enjoy a fully-equipped kitchen, plasma TV, HiFi system, and complimentary WiFi access. Many units also provide views of the city and additional comforts like washing machines and hot tubs.

Eat & Drink

The on-site restaurant offers a menu that includes both Western and Southeast Asian cuisine, prepared by a five-star chef. Guests can also enjoy home-brewed German beer alongside their meals. For those seeking a more relaxed atmosphere, a bar is available for drinks after a day of exploring the city.

Leisure & Business

Somerset Emerald City provides various leisure amenities, including a fitness center and a space for recreational activities. The hotel also caters to business travelers with features like free wired and wireless internet access, a business center, and meeting rooms. Concierge services are available to assist with personal needs and bookings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Studio Apartment
Max:
2 persons
40 m² 
Bed options:
1 Double bed
City view
Shower
Bathtub
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Executive One-Bedroom Apartment
Max:
2 persons
76 m² 
Bed options:
1 King Size Bed
City view
Shower
Bathtub
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Suzhou (Jiangsu) 2.2 mi
Airports
Suzhou (SZV) 5.8 mi
Sunan Shuofang International (WUX) 22.0 mi
Train
Suzhou Railway Station 4.2 mi
Suzhou New District Railway Station 5.2 mi
Metro stations
Tayuan Lu1700 ft
Shizishan2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Paid shuttle service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Room features

  • Air conditioning
  • Soundproofed rooms
  • Terrace
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

No. 436 Changjiang Road, Suzhou New District (Suzhou New District), Suzhou (Jiangsu), China, 215011
Map view
No. 436 Changjiang Road, Suzhou New District (Suzhou New District), Suzhou (Jiangsu), China, 215011
Nearby
Shopping Area
Green Ridge Plaza
1300 ft

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Helpful staff
Spacious apartments
Far from attractions
Limited city view
8.2/10
Great
Rooms
8.6
Location
8.2
Service
9.0
Dining
7.2
Guest reviews
8.2/10
based on 25 reviews
8.5
8.5/10based on 85 reviews
Penelope
United Kingdom, January  2025
8.6/10

I had a delightful stay at this hotel, which is conveniently located next to a huge shopping mall. The rooms are spacious and comfortable, with a fully equipped kitchen, making it ideal for longer stays. However, the use of a plastic curtain in the bathtub seemed out of place for such a modern hotel. Breakfast offered a nice variety, catering to both Western and Eastern tastes, and overall, this place is fantastic for business travelers in Fuzhou.

Rooms
9.0
The suites are spacious, featuring a room, a sitting area, and a fully equipped kitchen. The bed was comfortable, a welcome change from typical Chinese mattresses.
Service
8.0
The staff was helpful and spoke English well, making communication easy.
Location
9.0
Located in a vibrant area next to a large shopping mall, there are plenty of dining options within walking distance.
Dining
8.0
Breakfast had a good mix of Western and Chinese dishes, which was pleasantly surprising.
Facilities
8.0
The hotel includes a laundry service and good gym facilities, adding to the convenience.
Margaret
United States of America, January  2025
8.6/10

This hotel provided a wonderful and family-friendly experience with beautiful rooms and a vast array of amenities. The location is somewhat removed from major attractions, but the easy access to the shopping mall makes up for it. The breakfast options were good with both Chinese and Western choices, though not perfect. Overall, it’s a great value for families looking for comfort and convenience.

Rooms
10.0
The rooms were stunningly decorated and well-equipped, including a full kitchen and washer-dryer. I felt right at home!
Service
9.0
Check-in and check-out were quick and the staff was helpful, responding to requests efficiently.
Location
7.0
While it’s about 30 minutes from main attractions, being next to a large shopping mall provided easy dining and shopping options.
Dining
8.0
I enjoyed the free breakfast, which offered good variety and the option to take food back to the room.
Facilities
9.0
The facilities were excellent, featuring modern amenities like fresh cookware and a great laundry setup.
Justin
United Kingdom, December  2024
8.2/10

This hotel was a standout during my trip, boasting modern amenities and a very spacious two-bedroom apartment that comfortably housed my family of five. The staff were polite and efficient, ensuring a fast check-in and checkout experience. While the location was slightly distant from major attractions, the nearby mall with its food court proved to be a major plus. My only complaint was the low showerhead, which made showering a bit tricky.

Rooms
9.0
The two-bedroom apartment was spacious and well-equipped, making it perfect for families.
Service
9.0
Service was excellent with polite staff and daily housekeeping.
Location
7.0
The hotel was a bit far from main attractions, but the nearby Emerald City mall provided great convenience.
Dining
8.0
Breakfast offered a good variety of Western and Chinese options, and the food court next door was very affordable.
Facilities
8.0
The apartment had modern facilities including a washer and dryer, but I found the shower head too low.
Irene
United Kingdom, December  2024
8.4/10

My stay at this hotel was enjoyable with excellent customer service and a fantastic location connected to a shopping mall. The rooms were clean and spacious, perfect for families, but the Wi-Fi was disappointingly slow, and the bed felt quite hard. Overall, it was a good value for the price, yet improvements could be made in comfort and internet speed.

Rooms
8.0
The rooms were very spacious and well-equipped, perfect for a family stay.
Service
9.0
The customer service was exceptional, and the staff was eager to assist with any requests.
Location
9.0
The hotel is conveniently attached to a shopping mall and has easy access to food options.
Dining
7.0
Breakfast was decent, with fresh options available, but not overly impressive.
Facilities
8.0
Facilities were overall good, with easy access to local dining and shopping.
Charles
United States of America, October  2024
6.8/10

I recently spent four nights at Somerset Emerald City SuZhou, which is more like serviced apartments than a traditional hotel due to its kitchenette feature. The room was reasonably clean and comfortable, although the breakfast options were lacking. One major downside was the extremely slow and unstable internet, which was a real hassle for me. On the bright side, there's a shopping mall attached to the building with plenty of dining options.

Rooms
7.0
The room was reasonably clean and comfortable, but nothing exceptional.
Service
8.0
Staff were courteous and helpful, which made my stay more pleasant.
Location
8.0
Conveniently located next to a shopping mall, though the taxi drivers may struggle to find it without the address in Chinese.
Dining
5.0
The breakfast was below average, but I never left hungry. Dining options in the mall were good.
Facilities
6.0
The apartment included a well-equipped kitchenette, which was nice but internet access was very slow.
Mia
United Kingdom, October  2024
9.0/10

I had a fantastic stay in a spacious apartment that was both clean and modern. The location was convenient, right next to a big shopping mall, although it was a bit far from the city center. The staff provided excellent service, especially when helping me with my travel plans. However, the bathtub had a plastic curtain, which felt a bit out of place in such a nice hotel.

Rooms
9.0
The apartment was spacious and well-furnished, complete with a living room and kitchen. Everything was clean and comfortable.
Service
10.0
The staff was really helpful, especially at the front desk. They assisted me in booking a day tour without any hassle.
Location
8.0
The hotel is right next to a large shopping mall with easy access to convenience stores and fashion shops, though it's a bit far from the city center.
Dining
Facilities
9.0
The hotel offered great amenities, including fast Wi-Fi and a well-equipped kitchen in the apartment.
Earl
United States of America, October  2024
9.0/10

I had a wonderful stay at this hotel, where I found the apartment to be well-furnished, clean, and very quiet, making for a comfortable retreat. The staff was exceptionally helpful, especially Alex at the front desk who assisted in booking our day tour. The location is quite convenient, right next to a shopping mall with a variety of food options. The only downside was that the hotel is a bit far from major attractions in Suzhou, but overall, it's still an excellent place to stay.

Rooms
9.0
The apartment was spacious, clean, and comfortably furnished, ideal for my family.
Service
10.0
The service was great, with helpful staff who went out of their way to assist us.
Location
8.0
The hotel is conveniently located near a shopping mall that includes a supermarket and food court.
Dining
9.0
Breakfast offerings were diverse, and I appreciated that I could take food back to my room.
Facilities
9.0
The facilities were excellent, with features like a washer and dryer making our stay more comfortable.
Helpful staff
Far from attractions
Samuel
United States of America, September  2024
8.4/10

I had a wonderful time at the Somerset in Suzhou, which has spacious and modern rooms that feel more like serviced apartments. The breakfast selection was impressive, catering to a variety of tastes. While the location is a bit away from downtown, it’s conveniently connected to the Emerald City Mall with many dining options. Just keep in mind that it might take some time to reach the city center, but overall, it offers great value for money.

Rooms
9.0
The rooms were spacious and well-furnished, providing a comfortable stay with separate living and sleeping areas.
Service
8.0
The front desk service was efficient, and the laundry service was prompt, making my stay easier.
Location
7.0
Although it's about 30 minutes from the city center, the hotel is next to a large shopping mall, making it quite convenient for dining and shopping.
Dining
8.0
Breakfast had a great variety of options including Western and Asian choices, and the freshly brewed coffee was good.
Facilities
9.0
The hotel offers modern amenities like a washing machine and a well-stocked kitchen, which are perfect for long stays.
Paul
United States of America, September  2024
8.2/10

My stay at the hotel was truly enjoyable, thanks to its convenient location in a mall that offered a variety of dining and shopping options. The apartment-style rooms were clean and felt homey, though a bit dated. The staff was incredibly helpful, especially when I needed assistance planning a day trip. While the breakfast had some highlights, it also had its quirks. Overall, it’s a great choice for anyone looking for comfort and value in their stay.

Rooms
7.0
The apartment-style rooms were clean, comfortable, and equipped with a kitchenette and clothes washer. However, the shower head was quite low, which was an inconvenience.
Service
9.0
The service was top-notch, with friendly and helpful staff always willing to assist. One staff member in particular went above and beyond to help me book a tour.
Location
10.0
The hotel is located inside a mall, providing easy access to shops, restaurants, and transportation. It made getting around the city very convenient.
Dining
7.0
The breakfast offered a good selection, though some items were a bit strange, and toasting bread required a timer. Overall, it was decent but could use improvement.
Facilities
8.0
While the hotel had all the essential amenities you’d expect, some areas felt a bit outdated. Still, the cleanliness and functionality were solid.
John
United Kingdom, August  2024
8.8/10

I had a fantastic experience staying at this hotel! The apartment was clean, nicely furnished, and very comfortable. The staff were incredibly helpful, especially Alex at the front desk who went out of his way to assist us with booking a tour. However, the dining options in the mall were somewhat limited as they didn't accept foreign credit cards, which made things a bit tricky initially. Overall, it's a great place for families or groups needing spacious accommodations at a good value.

Rooms
9.0
Our 2-bedroom apartment was well-furnished, clean, and quiet. Everything we needed was available, making it feel very comfortable.
Service
10.0
The service was exceptional. Alex at the front desk was particularly helpful in our time of need.
Location
9.0
The location was excellent, right above a shopping mall that had everything we needed, including easy access to public transport.
Dining
5.0
Dining options in the mall were decent, but unfortunately, we faced issues with places not accepting foreign credit cards, which limited our choices.
Facilities
8.0
Facilities like the kitchen and laundry in our apartment were top-notch, allowing for easy self-catering during our stay.
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Rooms and Guests2 Guests, 1 Room